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In each case, disconnect the network from the Internet first.Ģ.When using IJ Network Tool under Windows Vista 64bit version, the following message may be displayed at the setup:Ĭancel the setup once, then retry the setup after restarting the computer.Īll software, programs (including but not limited to drivers), files, documents, manuals, instructions or any other materials (collectively, “Content”) are made available on this site on an "as is" basis.Ĭanon Hongkong Company Limited., and its affiliate companies (“Canon”) make no guarantee of any kind with regard to the Content, expressly disclaims all warranties, expressed or implied (including, without limitation, implied warranties of merchantability, fitness for a particular purpose and non-infringement) and shall not be responsible for updating, correcting or supporting the Content.Ĭanon reserves all relevant title, ownership and intellectual property rights in the Content.
in such cases, re-install the scanner driver.ġ.In the environment where the Firewall software operates, as the printer detection using LAN communication is inhibited, the setup may not be completed.ĭisable the Firewall setting temporarily, or close the Firewall software, then, perform the setup.
In Windows Update, update the OS and Internet Explorer to the latest version.ġ.If the OS is upgraded with the scanner driver remained installed, scanning by pressing the SCAN button on the Printer may not be performed After the upgrade. In such cases, open the Printer Printing Preferences window and change the paper size accordingly.ģ.With Internet Explorer 11, a web site containing Japanese may not be printed properly. Layout printing from the OS standard print settings screen may not be performed as expected in Some instances.
Make settings in Printer printing Preferences when necessary. the settings in the Printer printing Preferences window are valid. Through it, the most common problems of a Canon device can be unveiled with reduced efforts on the user side.Some of the settings (such as borderless printing) in the OS standard print settings screen are not valid. In conclusion, Canon My Printer can be of great help if you’re experiencing issues with your printer installation. The other sections will provide access to printer and paper source related settings and will identify the printer status on the spot, when instructed to do so. Note that devices connected via a network do not make the object of this particular feature. The main GUI contains several sections, the first of which is the Diagnose and Repair, based on an easy-to-use wizard that is able to detect several issues, such as if the printer driver is installed correctly. Also, the detection of Canon printers is done automatically, however, if multiple devices are connected to the computer, you will have to select the one of interest using the dedicated button inside the main window. The installation process is fairly simple and does not require a restart. Canon My Printer, on the other hand, is gathers all the tools you need to manipulate the printer in one interface, with an option to diagnose and repair the device.Īs mentioned, the program can handle Canon printers only, therefore using it with a device issued by a company other than Canon is not possible.
Typically, Windows also provides the means to view such information, as well as to repair problems related to any printer, for that matter. Canon My Printer is a program that targets Canon printers exclusively, with the purpose of offering the end user a more comfortable way to manage the device settings and to troubleshoot it.